These Terms & Conditions (“Agreement”) govern the relationship between Holiday Professor (“Agency”, “Company”, “We”, “Our”) and the customer (“Customer”, “You”) in relation to the booking and provision of travel services.
By using the services of Holiday Professor, making travel inquiries, or confirming any booking through our website or representatives, you agree to comply with and be bound by the following Terms & Conditions.
Customers must provide accurate, complete, and updated information at the time of making a booking. This may include personal details, passport information, contact details, and travel preferences.
Holiday Professor will make every reasonable effort to secure the requested travel arrangements. However, all bookings are subject to availability and confirmation by the respective airlines, hotels, tour operators, and other travel service providers.
Customers agree to pay the full cost of travel services as communicated by Holiday Professor, which may include:
Airfare
Accommodation
Transportation
Tour packages
Visa assistance fees
Taxes and service charges
Payment schedules and methods will be shared at the time of booking and must be followed accordingly.
In case of delayed payment, incomplete payment, or insufficient funds, Holiday Professor reserves the right to cancel, modify, or release the booking without liability.
Customers are solely responsible for obtaining and ensuring the validity of all required travel documents, including:
Passports
Visas
Travel permits
Health certificates
Vaccination documents
While Holiday Professor may provide guidance or assistance regarding visa or documentation requirements, the final responsibility for obtaining valid documents rests with the Customer.
Failure to produce valid documents may result in denied boarding, entry restrictions, or travel disruptions for which the agency will not be responsible.
Any request for cancellation or modification must be submitted to Holiday Professor in writing via email or official communication channels.
Cancellation or modification charges may apply based on the policies of airlines, hotels, tour operators, or other service providers, along with any service fees charged by Holiday Professor.
We will make reasonable efforts to accommodate changes requested by the Customer; however, availability and additional costs cannot be guaranteed.
Holiday Professor reserves the right to cancel or modify bookings due to circumstances beyond our control, including but not limited to:
Natural disasters
Government travel restrictions
Political unrest
Airline operational changes
Pandemics or public health emergencies
In such cases, we will try to offer alternative travel arrangements or process refunds according to the policies of the respective travel service providers.
The refund policy of Holiday Professor depends on the specific type of booking and the cancellation policies of the respective airlines, hotels, or travel service providers.
General Refund Principles
Refunds are processed according to the cancellation terms applicable to the specific booking.
Service charges, processing fees, or supplier penalties may be deducted from the refund amount.
Holiday Professor acts only as an intermediary and initiates refunds after receiving the refunded amount from the respective service provider (such as airlines, hotels, or tour operators).
Refund processing timelines may vary depending on the policies of the travel service providers.
Holiday Professor strongly recommends that all travelers purchase comprehensive travel insurance to protect against unforeseen circumstances, including:
Trip cancellations
Medical emergencies
Travel delays
Loss of baggage or personal belongings
Customers are responsible for understanding the coverage, exclusions, and terms of their chosen travel insurance policy.
Holiday Professor acts as an intermediary between customers and third-party travel service providers such as airlines, hotels, cruise lines, tour operators, and transportation providers.
We are not responsible for the acts, omissions, or negligence of these service providers.
The agency shall not be liable for any loss, inconvenience, delay, or damage caused due to circumstances beyond our control, including:
Flight delays or cancellations
Schedule changes
Natural disasters
Weather conditions
Government restrictions
Customers acknowledge that travel may involve certain inherent risks. Holiday Professor shall not be held liable for personal injury, illness, death, or loss of property occurring during the course of travel.
Holiday Professor collects and processes personal information in accordance with applicable privacy laws and our Privacy Policy.
Customers agree that necessary personal information may be shared with travel service providers, visa authorities, or partners for the purpose of processing bookings and travel arrangements.
These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Holiday Professor operates.
Any disputes arising out of or related to this Agreement shall fall under the exclusive jurisdiction of the courts of that jurisdiction.
This Agreement represents the complete understanding between Holiday Professor and the Customer regarding travel services and supersedes any prior agreements, communications, or representations related to the same. By using the services of Holiday Professor, the Customer acknowledges that they have read, understood, and agreed to these Terms & Conditions.